Return and Refund Policy

Effective Date: 1st February 2025

At Emekia, due to the intimate nature of our products and to maintain the highest standards of hygiene and safety, we do not accept returns or issue refunds under any circumstances.

Policy Details

1. All Sales Are Final

• Once an order is placed and processed, it cannot be canceled, returned, or refunded.
• This policy applies to all products, including adult toys, wellness items, and accessories.

2. Defective or Damaged Items

• In rare cases of defective or damaged items, please contact us within 48 hours of receiving your order at contact.emekia@gmail.com or +2349044542722.
• We may review and resolve the issue at our discretion.

3. Hygiene and Safety

• For the safety and privacy of all customers, no items can be returned or exchanged, even if unopened.

Contact Us

If you have any questions or concerns, feel free to reach out to us:

Email: contact.emekia@gmail.com
Phone: +2349044542722

Thank you for your understanding and for shopping with Emekia.